Products and Services
Advertising, Marketing and Sales > Player Development > Customer Relationship Systems > TELEMAR, EDGE, AdvantEdge
** TELEMAR is AIT's leading Customer Relationship Management (CRM) product for the iSeries(AS/400) platform. It features powerful Account and Contact Management as the central processing point for all customer interactions; Script Management for a more structured environment for inbound and outbound calling; Application Generation for building custom applications; Mail Management for targeted mailings; Campaign Management for creating multi-phase campaigns and track campaign and rep effectiveness; Customer Service for managing customer service incidents and cross-departmental workflow.
Event Management addresses the needs of casinos directly: it enables casinos to track multiple Events/Promotions at once and streamline the booking process
** EDGE is AIT's toolkit to build CRM solutions from scratch for the UNIX and NT platforms. The powerful tools within EDGE enable user-defined data, logic, screens and call flow capabilities. The EDGE development environment allows companies to customize or create appplications to meet their changing business needs.
** AdvantEDGE is AIT's CRM product for the UNIX and NT platforms that provides highly customizable pre-packaged application templates for Account and Contact Management, Customer Service, Event Management, Telesales, Workflow, Dynamic Scripting, Campaign and Marketing Management
Administration and Finance > Management > Systems, Software > TELEMAR, EDGE, AdvantEdge
AIT's CRM products are designed to enhance a company’s productivity and efficiency and as a result increase revenues, decrease costs and improve customer service. AIT’s products are highly flexible and offer the functionality required to handle the demand of today’s more complex and rapidly changing operations.
Advertising, Marketing and Sales > Marketing > Database Marketing > TELEMAR, EDGE, AdvantEdge
AIT's CRM products offer powerful capabilties for capturing customer, prospect and transactional data. This enables casinos to taget specific Promotions, Telemarketing Campaigns and Mailings effectively to just the right audience.
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| Headquarters |
265 Church Street
Suite 404
New Haven, Connecticut 06510
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| Phone: |
(203) 782-2300 |
| Fax: |
(203) 782-7961 |
| Email: |
contactus@aitgroup.com |
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| Sales: |
Mr. Rob Chase, Senior Vice President Sales & Business Development |
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rob.chase@aitgroup.com
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