Accurate Always, Inc.

Accurate Always, based in Menlo Park, CA, manufactures call recording and communications monitoring systems for casinos, defense, aerospace and contact center use. Our digital voice recording platform, Voxida, is used for live monitoring of calls, voice logging, incident reconstruction, compliance and liability reduction. Accurate Always, listed with the US Department of State for monitoring and recording solutions, installs custom radio, telephone, fax and VoIP recorders for the public and private sector. Accurate Always provides full support, onsite customized training programs at the time of installation and resources for ongoing education, including local and web enabled computer based training (CBT) for Voxida operators. For more information about Accurate Always and the live telephone and radio monitoring and recording turnkey solutions, please see us at http://www.accuratealways.com/voxida

Products and Services
Facility Design and Construction > Security > Monitoring > Live Monitoring and Recording of Radio and Telephone calls with Voxida
Accurate Always offers the Voxida call recording turn key solutions, which digitally record and monitor voice calls, affordably. Voxida platform offers full featured call recording and live monitoring of telephone and radio calls. Voxida’s recording and monitoring functionality is used for security, surveillance, liability reduction, verification, incident reconstruction and quality assurance. Whether you need to record and observe call center operators in-house or monitor remotely, Voxida empowers your call monitoring in real time. Working as a stand-alone or with a centralized communication server, the Voxida solutions are a leading choice for call center recording for gaming, business, aerospace, government and customer contact centers, worldwide. The monitoring and recording units are true LAN/WAN server system - easily and securely integrating with all Windows NT and Windows 2000 networks and have fully redundant, industrial strength hardware that is field-tested and proven. System security is provided through physical key lock controls as well as through fully integrated Windows 2000 authentication and user permissions management. Quite simply, Voxida is readily tailored to the your existing NT/2000 network environment, making the deployment intelligent, rapid and affordable. In action, the Voxida Servers are supporting up to 256 lines and 50,000+ channel-hours per chassis. Voxida is the only commercial voice recording platform to have been engineered from the ground up for digital call logging. Voxida supports both digital and analog interfaces for telephone and radio, fax and all major proprietary PBX systems (including Avaya, NEC, Nortel, Ericsson, Siemens and Alcatel) and VoIP. Fast, lean and utterly reliable, the Voxida Platform is trusted for call recording and communications monitoring. Accurate Always' Voxida family of servers feature fully fault tolerant, industrial grade ISO certified hardware and are deployed in diverse environments, globally.
Headquarters
119 Harvard Avenue
Suite B2
Half Moon Bay, California 94019
 
Toll Free: (800) 828-9428  ext. 1
Website: www.accuratealways.com
Email: sales@accuratealways.com
 
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