HS Brands International - Service Sleuth & The Mershimer Group
Since 1991, HS Brands Intl. has provided mystery shopping and surveying/auditing programs for leading customer-focused industries, including casinos/gaming, hospitality, retail and travel. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA and phone surveys. Our programs will point out weak areas in customer service and help you recognize and reward positive behavior. Keep your employees happy and your customers coming back. We also conduct polling and intercept interviews. Working closely with you, we will determine the best way to provide you with the data you need to make informed business decisions.
Products and Services
Advertising, Marketing and Sales > Marketing > Mystery Shopping > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Advertising, Marketing and Sales > Marketing > Market Research > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Incentives and Awards > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Mystery Shopping > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Training > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Advertising, Marketing and Sales > Marketing > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Management > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Training, Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Training, Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Finance & Accounting > Shopping Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
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| Additional Information |
| Date Established: |
February, 1991 |
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