MICROS Systems, Inc.

Multi-language and multi-currency enterprise solutions that are fully integrated to increase efficiency and reduce operating costs. MICROS provides solutions that combine unified access point-of-sale, back-office and corporate-office applications, and property management systems, central reservations and customer information solutions. Showcase products include the OPERA Enterprise Solution, which includes Property Management, Gaming Integration, Sales & Catering, Revenue Management, Vacation Ownership Management, Central Reservations, Customer Information Management, Web Suite, HTNG Interface for Activities, Business Intelligence, and OPERA KIOSK.

Products and Services
Hotel, Retail, Food and Beverage > Hotel > Software Systems > OPERA Enterprise Solution
The MICROS OPERA Enterprise Solution (OES) is a fully integrated suite of products consisting of modules that can be easily added or expanded, allowing effective and easy deployment from smaller opera
Hotel, Retail, Food and Beverage > Hotel > Software Systems > OPERA Gaming
Link the power of your casino player tracking system (PTS) with OPERA PMS. OPERA Gaming allows OPERA and your casino system to exchange intelligence in real time, enabling quick fact-based management
IT and Telcommunications > MIS > Computer Systems > Simphony
Simphony is the first enterprise-enabled, service-oriented solution offered to the L&E market. Built using a modern, flexible architecture and a services-oriented design, Simphony® provides superior s
Hotel, Retail, Food and Beverage > Food > Software Systems > 9700 HMS
The most widely used point-of-sale solution in the leisure and entertainment marketplace. Built on years of industry experience, the entire 9700 HMS product suite is technology independent, running on
Hotel, Retail, Food and Beverage > Hotel > Software Systems > OPERA Central Reservations
The OPERA Reservation System (ORS) is at the heart of the hotel industry's first enterprise-wide inventory and reservation management system. ORS is seamlessly integrated with the entire OPERA product
Hotel, Retail, Food and Beverage > Hotel > Software Systems > OPERA Customer Information System
OCIS, the OPERA Customer Information System, gathers and manages guest, travel agent, source, group, and company profile data in a central database that can be shared by multiple properties. OCIS coll
Hotel, Retail, Food and Beverage > Hotel > Software Systems > OPERA Vacation Ownership System
The OPERA Vacation Ownership System is a comprehensive and flexible system, consisting of multiple modules that are fully integrated into the OPERA Enterprise Solution. The integrated OPERA Vacation O
Hotel, Retail, Food and Beverage > Hotel > Software Systems > OPERA Web Suite
The flexible OPERA Web Suite provides a protected consumer web booking front end to OPERA Property Management and Reservation Systems. This tool will allow guests and third party bookers to book reser
Hotel, Retail, Food and Beverage > Food > Software Systems > MyMicros Business Intelligence
MyMicros.net is a content-rich Internet portal for the restaurant and hotel industry that includes access to hosted applications for point-of-sale, back office, data warehousing, business intelligenc
Headquarters
7031 Columbia Gateway Drive
Columbia, Maryland 21046-2289
 
Toll Free: (866) 287-4736
Phone: (443) 285-6000
Fax: (443) 583-2505
Website: www.micros.com
Email: info@micros.com
 
Upper Management:  Mr. A.L. Giannopoulos, Chairman and Chief Executive Officer
president@micros.com
Sales:  Mr. Ed Chapel, Vice President West Districts
echapel@micros.com
Mrs. Jenny Kurdle, EVP Leisure and Entertainment Sales
jkurdle@micros.com
Ms. Ina Mohan, Casino Hotel Sales
imohan@micros.com
Marketing:  Mrs. Louise J. Casamento, Vice President of Marketing
lcasamento@micros.com
Mr. Jonathan Seigle, Casino POS Sales
jseigle@micros.com
Finance:  Mrs. Cindy Russo, Controller
crusso@micros.com
MICROS-Fidelio South West
4630 South Arville Street
Suite B
Las Vegas, Nevada 89103
 
Phone: (702) 227-1190
Fax: (702) 932-6050
Email: info@micros.com
 
Upper Management:  Mr. Ed Chapel, Vice President
echapel@micros.com
Sales:  Ms. Ina Mohan, Casino Hotel Sales
imohan@micros.com
Mr. Jonathan Seigle, Casino POS Sales
jseigle@micros.com
Marketing:  Mrs. Louise J. Casamento, VP of Marketing
lcasamento@micros.com
Additional Information
Date Established: 1977
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