Products and Services
Audio/Visual, Electrical and Signage > Displays > Touchscreens > Q-NOVA Customer Flow System
Eliminate lines, increase the effectiveness of your customer service and generate additional revenue. You can also display your logo, advertise special promotions, present important messages or state a simple greeting.
Audio/Visual, Electrical and Signage > Signage > LED > LED Displays for Customer Flow Management
LED display signs located in clearly visible areas (such as next to the Keno boards) update your patrons on their wait status. Advertising, special announcements or other important information can be displayed along with the wait times. This further increases revenue and awareness of services.
Audio/Visual, Electrical and Signage > Audio/Video > Video Messaging Systems > Voice/Video Interface to Call Customers to Desired Areas
Voice/Video Interface is designed to update your patrons on their wait status. Advertising, special announcements or other important information can be displayed along with the wait times. When the host/hostess wants to summon guests, patrons are called individually or in groups by the displays to the desired area.
Administration and Finance > Management > Systems, Software > Statistical Reports with Q-WIN
Reports can be generated on wait and transaction time data. The collected data can be used to make decisions concerning staffing or simply critique the customer flow.
Hotel, Retail, Food and Beverage > Food > Software Systems > Customer Flow Management Systems for Patron Tracking
Patrons can be identified as in-house visitors or VIPs and receive the kind of service appropriate to their status. They can also be gaming while waiting to be called to the restaurant instead of standing in line.
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| Headquarters |
95 Underwood Road
Fletcher, North Carolina 28732
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| Toll Free: |
(800) 852-6768 |
| Phone: |
(828) 209-1000 |
| Fax: |
(828) 209-1100 |
| Website: |
www.q-matic.us |
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| Upper Management: |
Mr. Michael Klincke, Chief Executive Officer |
| Sales: |
Mr. Keith Highlen, Vice-President of Retail Sales |
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keith.highlen@q-matic.com
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Mr. Ed Miller, Executive Vice President of Sales |
| Marketing: |
Ms. Jody Smith, Director of Marketing |
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jody.smith@q-matic.com
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| Q-MATIC Canada, Ltd. |
Vancouver, British Columbia
Canada
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| Phone: |
(800) 263-5571 |
| Website: |
www.q-matic.ca |
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| Sales: |
Mr. David Eady |
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| Additional Information |
| Date Established: |
January, 1987 |
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