Service Sleuth/Howard Services

Since 1991, Service Sleuth has provided mystery shopping and surveying/auditing programs for leading customer-focused industries, including casinos/gaming, hospitality, retail and travel. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA and phone surveys. We also conduct polling and intercept interviews. Working closely with you, we will determine the best way to provide you with the data you need to make informed business decisions.

Products and Services
Advertising, Marketing and Sales > Marketing > Mystery Shopping > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Advertising, Marketing and Sales > Marketing > Market Research > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Incentives and Awards > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Mystery Shopping > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Training > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Advertising, Marketing and Sales > Marketing > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Management > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Training, Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Training, Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Finance & Accounting > Shopping Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Headquarters
500 Myles Standish Boulevard
Taunton, Massachusetts 02780
 
Toll Free: (800) 723-1150  ext. 14
Fax: (800) 647-8570
Website: www.servicesleuth.com
Email: tom@servicesleuth.com
 
Upper Management:  Mr. Tom Mills Jr., Chief Executive Officer
tom@servicesleuth.com
Sales:  Mr. Tom Mills Jr., Chief Executive Officer
tom@servicesleuth.com
Marketing:  Mr. Tom Mills Sr., Marketing Manager
senior@servicesleuth.com
Finance:  Ms. Lisa Malkowski, Accounting Manager
lisam@servicesleuth.com
Howard Services
2325 Windmill Parkway
Unit #413
Henderson, Nevada 89074
 
Phone: (702) 616-8763
 
Additional Information
Date Established: February, 1991
Parent Company: Howard Services
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