UniFocus

UniFocus provides comprehensive performance measurement and resource management solutions for the Casino, resort, hospitality, and service industries with products and services predominantly in 4 (four) areas: (1) Satisfaction assessment for guests, staff, and meeting planners, (2) Budgeting and financial management tools, (3) Labor management and Scheduling systems, and (4) Consulting and business re-egineering. UniFocus uniquely offers its business partners proven solutions that are assured to positively impact profitability, with a keen focus on the gathering and analysis of feedback from guests, staff and meeting planners to drive loyalty, coupled with the fine-tuning of labor and financial management control systems.

Products and Services
Administration and Finance > Management > Systems, Software > Navigator RMS Labor Management Software Suite
Better manage your largest expense through innovative Web-based applications. Fully automate and simplify the complex tasks of forecasting, planning, and scheduling your labor needs. Deliver the service levels your guests expect with maximum efficiency through technology that is proven to increase your profitability.
Administration and Finance > Management > Systems, Software > Navigator RMS Financial Management Systems
Powerful Web-based flex budgeting technology that ensures profit flow-through. Fully automate your annual and periodic budgeting processes – reduce time and headache. Assess actual financial performance to assumptions in real-time with tools that allow you to easily flex with changing conditions to better manage profitability and maximize delivery to the bottom-line.
Administration and Finance > Management > Consulting > Operational Effectiveness Consulting
A professional services team with unparalleled industry experience. Experts in the development of effective management practices. Proven track record on reducing the impact of labor shortages. A specialized development and training practice for management teams focusing on the recruitment, training and retention of quality hospitality workforces.
Advertising, Marketing and Sales > Marketing > Market Research and Development > Guest, Employee and Meeting Planner Feedback Systems
Innovative systems for the gathering and analysis of feedback from guests, staff and meeting planners. Specifically geared to positively impact your loyalty base. Uniquely enhanced by Web-based balanced scorecards that provide a real-time overview of operational performance coupled with automated response and action planning systems that makes results happen.
Administration and Finance > Human Resources > Scheduling > Watson, R.M. Workforce Managment System
Better manage your largest expense through innovative Web-based applications. Fully automate and simplify the complex tasks of forecasting, planning, and scheduling your labor needs. Deliver the service levels your guests expect with maximum efficiency through technology that is proven to increase your profitability.
Administration and Finance > Human Resources > Time and Attendance Systems > Watson, R.M. Watson Labor Management System
An automated scheduling tool which helps ensure standards are maintained with appropriate flex in staffing levels, based on business volumes, driven by property specific quality standards and an integrated forecasting system.
Administration and Finance > Human Resources > Assessment Devices > Staff Attitudinal Surveys (STAFFScope)
An advanced system of gathering, analyzing and acting upon staff issues. Correlation with guest feedback forms a unique basis for process improvement.
Headquarters
1330 Capital Parkway
Carrollton, Texas 75006
 
Phone: (972) 512-5000
Fax: (972) 512-5099
Website: www.unifocus.com
Email: marketing@unifocus.com
 
Upper Management:  Mr. Kenneth Heymann, Chief Operating Officer
kheymann@unifocus.com
Mr. Mark Heymann, Chairman and Chief Executive Officer
mheymann@unifocus.com
Mr. George Schweitzer, EVP, Business Development
gschweitzer@unifocus.com
Sales:  Mr. George Schweitzer, EVP, Business Development
gschweitzer@unifocus.com
Additional Information
Date Established: December, 1999
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