Alliance Gaming to Provide First Ticketing Systems in Puerto Rican Market

31 October 2003

LAS VEGAS – (Press Release) -- Alliance Gaming Corp. (NYSE: AGI) announced today that its Bally Gaming and Systems business unit has signed agreements with two hotel-casinos in San Juan, Puerto Rico to provide the first slot machine ticketing system in the Puerto Rican gaming jurisdiction.

The Bally Systems division has entered into agreements with both the Ambassador Plaza Hotel & Casino and The Ritz-Carlton, San Juan Hotel, Spa & Casino to begin installation of the Bally eTICKET product by the end of the calendar year. Both casinos, which already utilize slot accounting and casino management solutions from Bally Systems, will initially install eTICKET on a limited number of slot machines before proceeding with full-scale deployment across the casino floor.

The industry's leading single-wire, ticket-in, ticket-out cashless product, eTICKET provides a high level of customer service by eliminating long wait times for jackpot payouts and hopper fills while giving casinos a new level of operational efficiency. Slot players will also be able to cash out their winnings and redeem tickets for cash at the cashier cage.

Recognized as the industry leader with approximately 240,000 game monitoring units and nearly 200 casino customers worldwide, the Bally Systems product line offers slot machine cash monitoring, accounting, security, maintenance, marketing, promotional and bonusing capabilities, enabling operators to accurately analyze performance and accountability while providing an enhanced level of customer service.

Alliance Gaming is a diversified gaming company with headquarters in Las Vegas. The Company is engaged in the design, manufacture, operation and distribution of advanced gaming devices and systems worldwide, and is the nation's largest gaming machine route operator and operates two casinos.


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