Gaming Laboratories International welcomes Client Service Representative

20 April 2017

(PRESS RELEASE) -- Gaming Laboratories International recently welcomed a new addition to the U.S.-based Client Services team: Patrick Cottingham. In order to keep pace with increasing industry demand while providing the best customer service possible, the addition of another Client Service Representative was critical for the company.

In his current role as a Client Service Representative, Cottingham provides service and consultation to several key gaming and lottery suppliers.

GLI's Senior Director of Client Services Patrick Moore said, "We are pleased to welcome Patrick to the team as he will help us in our relentless pursuit of world-class customer service for which GLI is known. Patrick is a strong addition to our team, especially since he has prior gaming industry experience in Information Technology, testing and gaming operations. This experience will allow Patrick to become an important resource for GLI's client base. GLI is never standing still in its goal to provide an unmatched customer experience, and I believe Patrick will be an important part of providing the level of service and expertise GLI's clients have come to expect from us."

Cottingham joined GLI in 2015 as a Test Engineer and was primarily tasked with the testing and certification of electronic gaming devices. He also worked closely with GLI's test automation group, where he helped to design and implement advanced test automation processes.

Prior to GLI, Cottingham worked as a Computer Networking Specialist at USANG. After that, he worked for South Point Casino as a Slot Attendant, and then, a Department Supervisor for Loss Prevention. Ultimately, he became a Security Officer.

Cottingham holds an Associates of Science degree in Electrical Engineering Technology from ITT Technical Institute.

Related Links
Gaming Laboratories International, LLC (GLI) Gaming Vendor Information

Featured Vendors
Zem Media
Enhance the Guest Experience with Digital Signage Solutions featuring Easy-to-Use Content Management
Multi-Choice Cash (MCC)
Customized Cash Access Solutions for Gaming. Helping You Maximize Cash to the Casino Floor.
Nathan Associates Inc.
One of the oldest and most respected economic consulting firms in the U.S.
Casino City Press
A leading publisher and distributor of casino and gaming business data and market research reports.
iView Systems
Case management, incident, dispatch, identification and visitor reporting solutions for gaming.
Payline Videos
Custom Video Solutions for Casinos & Gambling Websites!
Slot Machines Unlimited
Exporter of IGT, Williams, AVP, Trimline, Aristocrat, Konami, Bally, & parts over 20 yrs experience
Rymax Marketing Services, Inc.
Leader in creating award winning player & employee loyalty programs & events proven to increase ROI
Slot Constructor, LLC.
Your source for custom game development services
Intercard, Inc.
The world leader in debit card technology with 30+ years of experience in over 3,500 locations
Slot-Tickets Worldwide
Buy from Susan! The first and still the best worldwide source for TITO tickets.
18th Annual TribalNet Conference, November 6-9, 2017 at the Renaissance Glendale
Gaming Tickets, Inc.
35 years in the gaming industry - premium quality slot tickets, lottery tickets on time under budget
Tejas Slots LLC
Upgrade Your Gaming Equipment & Generate Texas-Sized Revenues for Your Business
Regulatory Management Counselors, P.C.
Over 35 years of experience serving the legal and regulatory needs of casino industry clients
Magenta Research
The Leader in AV Switching and Extension.
Casino Schedule Ease
Removing the chaos from casino staff scheduling one property at a time
Tableswin S.r.l.
TablesWin represents the connection between technology, design and art.
Casino Network
20+ years experience selling refurbished slot machines, parts & glass for all major brands
Sunkist Graphics, Inc.
Specializing in the creation of best-of-breed gaming graphics - slot glass, sign faces, and more

Your Guide to 16,228 Gaming Industry Suppliers