BestMark Mystery Shopping

BestMark is not just a mystery shopping company; it is a management solution company as well. Founded in 1986, BestMark successfully manages a myriad of surveying, auditing and management solution programs for leading companies, including Fortune 500 companies. BestMark’s solutions have successfully been applied to an array of industries from hospitality to automotive, lending institutions to retailers, casinos to government testing sites.

BestMark is a nationally recognized expert in providing services to the casino, performing thousands of shops each month.

With a strong and diverse field force of over 50,000 field representatives who participate in its survey programs, BestMark has earned a reputation for providing hard, actionable data and proven management solutions. Operating throughout the United States, BestMark supports its programs with some of the most sophisticated management information services and web technologies available in the industry today. This gives BestMark the edge when it comes to managing every detail of your account for results.

Products and Services
Advertising, Marketing and Sales > Marketing > Market Research > Mystery Shopping / Guest Satisfaction
Provide comprehensive mystery shopping solutions. Expert in the industry.
Administration and Finance > Human Resources > Customer Service > Mystery Guest Programs

Administration and Finance > Human Resources > Incentives and Awards > Recognition Programs

Headquarters
5605 Green Circle Drive
Suite 200
Minneapolis, Minnesota 55343-9602
 
Toll Free: (800) 514-8378
Phone: (952) 922-2205
Fax: (952) 922-0237
Website: www.bestmark.com
Email: emilyr@bestmark.com
 
Upper Management:  Ms. Emily Ryerse, Executive Vice President
emilyr@bestmark.com
Sales:  Mrs. LaVonna Aulwes, Vice President of Operations
LaVonnaA@bestmark.com
Finance:  Mr. Michael Jennings, Director of Insights
mjennings@bestmark.com
Additional Information
Date Established: January, 1986
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