eGain

The time is now for you to establish a new standard for excellent customer relationships. eGain offers a full range of services to help you deliver the most positive customer experiences. We have the enabling technology and the resources to meet your business needs. Our professional services organization includes Consulting, Education, and Business Solutions. As a result of the dynamic these groups generate, we offer your enterprise a best practices-based delivery developed from our extensive worldwide customer implementations. The eGain Hosted Advantage delivers complete, field-tested hosted solutions for customer service. By delivering a three-tier hosting program, eGain provides robust solutions that evolve with your business to meet your immediate needs today—and your more dynamic needs tomorrow.

Products and Services

Advertising, Marketing and Sales > Player Development > Customer Relationship Systems > eGain Service
An innovative and complete suite of customer service and contact center software, helps organizations transform their traditional call centers into multichannel customer interaction hubs. These hubs enable dramatically improved customer experience, unified multichannel customer service, end-to-end service process efficiencies, and enhanced contact center performance.


Headquarters
345 East Middlefield Road Mountian View, California 94043

Toll Free:	(888) 603-4246 ext. 9
Phone:	(650) 230-7500 ext. 9
Fax:	(650) 230-7600
Website:	www.egain.com
Twitter:	www.twitter.com/eGain
Email:	sales@egain.com

Upper Management:	Mr. Mridul Sharma, Director of North America
	msharma@egain.com
Sales:	Mr. R. David Baines, Account Executive
	dbaines@egain.com

Amsterdam Branch
eGain Communications BV Zekeringstraat 17-23 Amsterdam 1014 BM Netherlands

Phone:	+31 20 570 8934


Dublin Branch
Butterly Business Park Artane Dublin 5 Ireland

Phone:	+353 18 47 2290
Fax:	+353 18 47 2290


Milano Branch
eGain Communications Srl Via Vincenzo Monti, 8 Milano 20123 Italy

Phone:	+39 02 467 12239
Fax:	+39 02 480 13233
Email:	itinfo@egain.com


Pune Branch
47/1 B.O. Bhavan Pune Satara Road Pune 411009 India

Phone:	+91 202 422-2812813
Fax:	+91 202 422-5720


Slough Branch
eGain Communications Ltd 258 Bath Road Slough, England SL1 4DX United Kingdom

Phone:	01753464646
Fax:	01753464647
Email:	ukinfo@egain.com

Tweets (Powered By Twitter)

eGain from eGain
RT @louisfblog: ...and John Berry & #eGain talk about the #ContactCentre of tomorrow #SAPForumUK #22May t.co/BrPq1ni9 #SAP #C ...

13 hours ago

eGain from eGain
RT @louisfblog: Frank Burnett-Alleyne from @eGain explaining how #CEM and #KnowledgeManagement enhances #Retail #CX - #SAPForum @SAP_Ret ...

13 hours ago

eGain from eGain
Is social just another channel for customer service? Join eGain's roundtable debate #ecew european customer experience world

22 May 2012

eGain from eGain
RT @YFNSM: #egaincs12 Love that #eGain listens to and builds close relationships with its customers to drive innovations for their produ ...

21 May 2012

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