Since 1991, HS Brands Intl. has provided mystery shopping and surveying/auditing programs for leading customer-focused industries, including casinos/gaming, hospitality, retail and travel. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA and phone surveys. Our programs will point out weak areas in customer service and help you recognize and reward positive behavior. Keep your employees happy and your customers coming back. We also conduct polling and intercept interviews. Working closely with you, we will determine the best way to provide you with the data you need to make informed business decisions.

Advertising, Marketing and Sales > Marketing > Mystery Shopping > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Advertising, Marketing and Sales > Marketing > Market Research > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Incentives and Awards > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Mystery Shopping > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Human Resources > Training > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Advertising, Marketing and Sales > Marketing > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Management > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Training, Customer Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Training, Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Miscellaneous > Miscellaneous > Consulting > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.
Administration and Finance > Finance & Accounting > Shopping Service > Mystery Shopping and Gaming Evaluations
Service Sleuth works closely with you to identify your needs and design customized data collection programs that provide you with the quantitative and qualitative data you need. We utilize a full array of proven methodologies to gather and collect the customer data. In addition to mystery shop programs, we collect customer data via Internet, E-comment Cards, kiosk, PDA, and phone surveys. We also conduct polling and intercept interviews.

Headquarters
500 Myles Standish Boulevard Taunton, Massachusetts 02780
Toll Free:	(800) 723-1150  ext. 114
Fax:	(800) 647-8570
Website:	www.hsbrands.com
Twitter:	www.twitter.com/Mike_Mershimer
Email:	info@servicesleuth.com
Upper Management:	Mr. Mike Mershimer, Chief Operating Officer
	mike.mershimer@hsbrands.com
	Mr. Tom Mills Jr., Chief Executive Officer
	tom.mills@hsbrands.com
	Mrs. Brenda Pelicano, Vice President of Operations, West
	bpelicano@servicesleuth.com
Sales:	Mr. Michael Mills, Vice President of North American Sales
	michael.mills@hsbrands.com
HS Brands Intl.
2332 Brocton Way Henderson, Nevada 89074
Phone:	(508) 523-9221

Additional Information
Date Established:	February, 1991