Totally customized training to your needs, mission, and wishes. Nothing is canned. Very results oriented. Comments from clients: "I know IPC has made a difference in many of us because we can see the difference, and the guests are always telling us how outstanding and friendly we are", "our perfect attendance for the second quarter has almost tripled", "We have noticed a pronounced difference in the productivity and guest service levels since the completion of the IPC program", "IPC helped us to understand our own strengths and weaknesses. Most importantly they showed employees how to build upon that knowledge. Further IPC assisted our employees in the development of supervisory skills through goal setting, establishing individual standards, personal recognition and dealing with subordinates.", "Kevin Day and Teri Kelsall truly immerse themselves in their work. Their passion and genuine caring was evident and contributed to the success of the program. I would highly recommend IPC to any company seeking to increase productivity and decrease turnover."

Administration and Finance > Management > Training > Leadership Training, Management Consulting, Customer Service Training
Leadership Training. Management Consulting. Customer Service Training. Service recovery. Employee retention. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Administration and Finance > Human Resources > Training > Customer Service Training, Leadership Training, Management Consulting
Customer Service Training. Service recovery. Employee retention. Leadership Training. Management Consulting. Employee Retention. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Administration and Finance > Management > Consulting > Management Consulting, Leadership Training, Customer Service Training
Customer Service Training. Service recovery. Leadership Training. Employee retention. Management Consulting. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Administration and Finance > Human Resources > Customer Service > Customer Service Training, Leadership Training, Management Consulting
Customer Service Training. Service Recovery Training. Leadership Training. Management Consulting. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Administration and Finance > Management > Motivational Speaking > Leadership Training, Management Consulting, Customer Service Training
Customer Service Training. Service Recovery. Leadership Training. Management Consulting. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Administration and Finance > Management > Seminars > Leadership Training, Motivational Speaking, Management Consulting, Customer Service Training
Leadership Training. Management Consulting. Costomer Service Training. Motivational Speaking. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Miscellaneous > Miscellaneous > Customer Service > Customker Service Training, Leadership Training, Management Consulting, Motivational Speaking
Customer Service Training. Leadership Training. Management Consulting. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Miscellaneous > Miscellaneous > Consulting > Leadership Training, Customer Service Training, Management consulting, Mot
Customer Service Training. Service Recovery. Leadership Training. Management Consulting. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Miscellaneous > Miscellaneous > Training > Customer SErvice Training, Leadership Training, Management Consulting
Customer Service Training. Leadership Training. Management Consulting. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Miscellaneous > Miscellaneous > Training, Consulting > Leadership Training, Management consulting, Customer Service Training
Leadership Training. Management Consulting. Customer Service Training. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.
Miscellaneous > Miscellaneous > Training, Management > Leadership Training, Management Consulting, Motivational Speaking, Customer Service Training
Leadership Training. Management Consulting. Motivational Speaking, Customer Service Training. Specializing in the Casino Industry. All services are totally customized to your needs and mission. Very Results Oriented.

Headquarters
430 S. Fuller Ave, Suite MB Los Angeles, California 90036
Phone:	(323) 687-5281
Email:	contactipc@aol.com
Upper Management:	Ms. Teri Kelsall, President & CEO
	contactipc@aol.com

Additional Information
Date Established:	June, 2000