Melchi Consulting Group, Inc. provides Hospitality and Gaming Consulting Services focusing on the alignment of business goals, operations and systems.

Janene Melchi is a Senior Marketing Operations Executive successful in leading multiple marketing operations within world class resorts and casinos. A 20+ year veteran with an in-depth knowledge of the gaming and hotel industry with experience in diverse domestic and international markets. As an expert with Bally Technologies' ACSC System and Agilysys' LMS System, Melchi Consulting Group, Inc. works with properties to ensure the alignment of business goals through the use of technology and operational implementation with a primary focus on system optimization and user proficiency to create exceptional guest experiences and retain customer loyalty and retention.

IT and Telecommunications > MIS > Consulting > Bally Technologies' ACSC System Usage Assessments and Training Seminars
As an 11+ year user of Bally Technologies' ACSC System, Melchi Consulting Group, Inc. provides usage assessments to ensure the system features are in alignment with Business Goals of the Property. Through detailed analysis and assessment of user knowledge of the ACSC system, Melchi Consulting Group, Inc. provides property specific training seminars to increase the knowledge base of all levels of users and maximize the potential of the ACSC system to increase analysis of programs, service standards and overall profitability of the property.
IT and Telecommunications > MIS > Consulting > System Implementation & Conversion Project Planning
Melchi Consulting Group, Inc. provides System Implementation & Conversion Project Planning for Bally Technologies' ACSC System and Agilysys' LMS System. As a seasoned expert in both systems, Melchi Consulting Group, Inc. works as the liason between the property personnel and the software vendors to ensure all aspects of the System Implementations and Conversions are in alignment with the property's goals and expectations. Melchi Consulting Group, Inc. has a proven methodolgy of ensuring all aspects of the System Implementation and Conversion are covered before the property goes live with the new system or features which include system configuration, hardware needs, training needs and programs, operational best practices and standard operating procedures.
IT and Telecommunications > MIS > Consulting > Application Development
Melchi Consulting Services, Inc. provides application development and custom programming needs for integration of software and/or any specific technology needs for better performance and enhancements to current system functionality.
Advertising, Marketing and Sales > Marketing > Consulting > Casino Marketing Program Assessments and Operational Implementation
Assessment and operational implementation of marketing programs including: Casino Marketing, Slot Marketing, Player Development and Host Programs, Casino Marketing Services and Call Centers, Data Base Marketing, Special Events and Promotions.
Hotel, Retail, Food and Beverage > Hotel > Other > Hotel Operations Asssessments and Business Strategy Implementation
Hotel Operations Assessments and Business Strategy Implementation including: Reservation Departments and Call Centers, Reservations Sales Strategy and Booking Methodologies, Revenue Management, Front Desk Operations and Group Sales
Administration and Finance > Management > Consulting > Business Process Development
Business Process Development for Casino Marketing and Hotel Operations Departments

Headquarters
658 West Roscoe Street Suite 2E Chicago, Illinois 60657
Phone:	(312) 282-6750
Fax:	(773) 304-1972
Email:	janene@melchiconsultinggroup.com
Upper Management:	Ms. Janene Melchi, President
	janene@melchiconsultinggroup.com
Sales:	Ms. Janene Melchi, President
	janene@melchiconsultinggroup.com
Marketing:	Ms. Janene Melchi, President
	janene@melchiconsultinggroup.com
Finance:	Ms. Janene Melchi, President
	janene@melchiconsultinggroup.com

Additional Information
Date Established:	February, 2005