Mountainview Marketing Services

Mountainview Marketing is an internal and external marketing company with more than 20 years experience in the gaming and hospitality industries. Mountainview provides integrated solutions and services in the areas of strategic market plan development; performance improvement, player loyalty programs and recognition systems; corporate and employee communications; promotions, special events and trade show marketing. Whether you’re looking to increase and retain player loyalty, motivate and reward employees, convert prospects into clients, build brand equity, or improve the quality of service that your company delivers, Mountainview Marketing has the right solution for you.
Products and Services
Advertising, Marketing and Sales > Marketing > Consulting
Mountainview Marketing is an internal and external marketing company with more than 20 years experience in the gaming and hospitality industries. Mountainview provides integrated solutions and services in the areas of strategic market plan development; performance improvement, player loyalty programs and employee recognition systems; corporate and employee communications; promotions, special events and trade show marketing. Whether you’re looking to increase and retain player loyalty, motivate and reward employees, convert prospects into clients, build brand equity, or improve the quality of service that your company delivers, Mountainview Marketing has the right solution for you.
Administration and Finance > Human Resources > Customer Service > Quality Service Improvement Process
Mountainview is an energetic internal and external marketing firm with proven experience and ability to ignite your work force and to help identify outstanding service as a central, tangible goal within your organization. The company applies a systematic, creative approach to that works to enhance morale, reduce turnover, and in turn, increase productivity and service levels within every department of your organization. This bottom-line oriented approach also increases customer counts while maximizing your marketing and advertising efforts. Areas of expertise include: strategic planning, organizational development, change management, training and development, customer service initiatives, policies & procedures, new hire orientation, job descriptions and performance standards, employee communications & events, recognition and incentive programs, customer service programs.
Administration and Finance > Human Resources > Incentives and Awards > Employee Recognition and Service Awards
Improving performance is our business. Mountainview Marketing Services is a full-service performance improvement and incentive solutions company. As a leader in the development, implementation, and strategic management of recognition and incentive programs, we know what is takes to create successful and cost-effective employee motivation, recognition and service award programs. Whether you prefer an online or offline program or a combination of the two, we can design an incentive solution that will improve business performance be recognizing, rewarding and motivating employees at all levels throughout your company.
Advertising, Marketing and Sales > Player Development > Players Club Merchandise
Mountainview Marketing is a full- service marketing company with more than 20 years experience in the gaming and hospitality industries. The company provides innovative solutions and services in the areas of strategic market plan development; performance improvement, incentive and player loyalty programs; corporate and employee communications; promotions, special events and trade show marketing. Whether you’re looking to increase and retain player loyalty, motivate and reward employees, convert prospects into clients, build brand equity, or improve the quality of service that your company delivers, Mountainview Marketing has the right solution for you.
Advertising, Marketing and Sales > Player Development > Players Club Merchandise > Premiums
Mountainview Marketing Services is a full-service performance improvement and incentive solutions company. As a leader in the development, implementation, and strategic management of recognition and incentive programs, we know what is takes to create successful and cost-effective customer loyalty, employee motivation, sales and safety programs. Whether you prefer an online or offline program or a combination of the two, we can design an incentive solution that will improve business performance while recognizing, rewarding and motivating both customers and employees.
Advertising, Marketing and Sales > Player Development > Promotional Products > Premium and Branded Products
Increase the value of your incentive and reward programs, corporate gifts, trade show giveaways, employee recognition and service awards and player programs with premium quality merchandise from Mountainview Marketing Services! Mountainview is one of the industry’s top promotional product suppliers. Our experience in the industry provides us with the ability to provide our clients with a wide range of quality products at the very best price. For quantity purchasing, we also have the ability to source products overseas and ensure that a quality product is delivered to your door!
Advertising, Marketing and Sales > Player Development > Customer Rewards > Incentive and Performance Programs
Our goal is to develop, implement, and strategically manage incentive and performance improvement programs that enhance clients’ business success by targeting sales teams, employees, customers, and prospects. From bright ideas to brilliant incentives, we help you to unleash the full potential of your internal and external marketing efforts. Our team of skilled professionals works with you from concept through implementation and measurement tracking to ensure maximum return on investment throughout the life of your incentive program. Whether you are looking to increase and retain player loyalty, motivate and reward employees, convert prospects into clients, build brand equity, or improve workplace safety, then we have the right solution for you.
Administration and Finance > Human Resources > Training > Leadership Development and Management Training
Mountainview is an energetic internal and external marketing firm with proven experience and ability to ignite your work force and to help identify outstanding service as a central, tangible goal within your organization. The company applies a systematic, creative approach to that works to enhance morale, reduce turnover, and in turn, increase productivity and service levels within every department of your organization. This bottom-line oriented approach also increases customer counts while maximizing your marketing and advertising efforts. Areas of expertise include: strategic planning, organizational development, change management, training and development, customer service initiatives, policies & procedures, new hire orientation, job descriptions and performance standards, employee communications & events, recognition and incentive programs, customer service programs.
Advertising, Marketing and Sales > Marketing > Public Relations and Publicity > Native American Business
As a Native American Business operation, your goal is to improve profitability while at the same time meeting the unique cultural, social and economic needs of the tribal community. We know what it takes to be successful and we understand the special concerns and needs of Native American sovereign businesses. Mountainview Marketing Services will work together with your Government & organizations to help your business entities grow and succeed. Let our knowledge become your knowledge, our experience become your experience, as we implement marketing initiatives that will help your businesses gain efficiencies where it really counts – the bottom line.
Hotel, Retail, Food and Beverage > Retail > Gift Merchandise > Retail Outlets, Spa, and Golf Course Pro Shops
Mountainview can help you achieve savings on inventory and merchandise purchased for your on-site retail or pro shop. Look to Mountainview Marketing Services for distinctive, well-priced souvenirs, imprinted clothing and hats, film, sundries and much more. Mountainview Marketing Services has done the research to identify and design a retail program that adds value to this key component of gaming and hospitality operations.
Hotel, Retail, Food and Beverage > Food > Training, Restaurant Staff > Customer Service Training
Mountainview is an energetic internal and external marketing firm with proven experience and ability to ignite your work force and to help your staff to identify outstanding service as a central, tangible goal within the organization. The company applies a systematic, creative approach to that works to enhance morale, reduce turnover, and in turn, increase productivity and service levels within every department of your organization. This bottom-line oriented approach also increases customer counts while maximizing your marketing and advertising efforts. Areas of expertise include: strategic planning, organizational development, change management, training and development, customer service initiatives, policies & procedures, new hire orientation, job descriptions and performance standards, employee communications & events, recognition and incentive programs, customer service programs.
Advertising, Marketing and Sales > Advertising > Full Service Agency

Administration and Finance > Management > Motivational Speaking

Hotel, Retail, Food and Beverage > Retail > Gift Merchandise

Advertising, Marketing and Sales > Advertising > Specialties

Administration and Finance > Human Resources > Consulting

Administration and Finance > Human Resources > Customer Service

Administration and Finance > Human Resources > Incentives and Awards

Administration and Finance > Human Resources > Mystery Shopping

Administration and Finance > Human Resources > Recruitment

Administration and Finance > Human Resources > Training

Administration and Finance > Management > Training

Advertising, Marketing and Sales > Marketing > Apparel

Advertising, Marketing and Sales > Marketing > Mystery Shopping

Advertising, Marketing and Sales > Marketing > Promotional Items

Advertising, Marketing and Sales > Marketing > Promotions

Advertising, Marketing and Sales > Player Development > Casino Awards

Advertising, Marketing and Sales > Player Development > Continuity Programs

Advertising, Marketing and Sales > Player Development > Players Club Merchandise

Headquarters
3735 Lower River Road
Youngstown, New York 14174
 
Toll Free: (877) 353-9692
Phone: (716) 829-7263
Fax: (716) 299-2177
Website: www.mountainviewmarketing.net
Email: mountainview1@roadrunner.com
 
Upper Management:  Ms. Mary Beth DeFazio, President
mbdefazio@roadrunner.com
Sales:  Ms. Heather Wilcox, Director of Sales
mountainview1@roadrunner.com
Marketing:  Ms. Mary Beth DeFazio, President
mountainview1@roadrunner.com
Chicago Branch
Chicago, Illinois
 
 
Additional Information
Date Established: December, 2005
Tradeshow Attendance
NIGA Indian Gaming 2011 Tradeshow & Convention
3 Apr 2011 - 6 Apr 2011
Booth 515

NIGA Indian Gaming 2010 Tradeshow and Convention
6 Apr 2010 - 9 Apr 2010
Booth 1533

NIGA Indian Gaming 2009 Tradeshow and Convention
14 Apr 2009 - 16 Apr 2009
Booth 1337

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