PEP Marketing Group

PEP Marketing is an integrated consulting firm that offers a full range of value-added services to gaming and service oriented establishments. Available services include strategic business planning and organizational development, executive and employee recruitment, management training and leadership development, customer service initiatives, employee communications, marketing, advertising, communications, public relations, promotions, premium incentives and special events. Our mission is to put knowledge, ability and creativity to work and increase business and productivity using a disciplined approach that includes planning, execution, measurement and training.

Products and Services

Administration and Finance > Management > Consulting > Leadership Training & Development, Strategic Planning
PEP Consulting is an integrated iconsulting firm offering a full range of value-added services to gaming and service oriented establishments including executive and employee recruitment , strategic planning and business plan development, management training and leadership development, customer service initiatives, employee communications, public relations, marketing, advertising, communications, promotions and special events. Our mission is to put knowledge, ability and creativity to work and increase business and productivity using a disciplined approach that includes planning, execution, measurement and training.
Administration and Finance > Human Resources > Consulting > Customer Service, Recruitment, Employee Communications
PEP is an energetic consulting firm with proven experience and ability to ignite your work force and to help identify outstanding service as a central, tangible goal within your organization. PEP works to apply a systematic, creative approach to internal marketing that works to enhance morale, reduce turnover, and in turn, incrase productivity and service levels within every department of your organization. This bottom-line oriented approach also increases customer counts while maximizing your marketing and advertising efforts. Areas of expertise include: strategic planning, organizational development, change management, training and development, customer service initiatives, policies & procedures, new hire orientation, job descriptions and performance standards, employee communications & events, recognition and incentive programs, customer service programs.
Advertising, Marketing and Sales > Marketing > Promotions, Sales > Promotions, Premiums, Direct Mail, PR
PEP understands the importance of creating effective and measurable advertising and marketing campaigns for your organization. PEP can evaluate your needs and develop cost effective promotions, special events, and branding campaigns suited for your target audience. Areas of expertise include: strategic marketing planning, budget planning, promotional design and controls, advertising management, radio & tv commercial production, database and direct mail, entertainment & special events, communications, relationship marketing, media & community relations


Headquarters
3735 Lower River Road Youngstown, New York 14174

Toll Free:	(877) 353-9692
Phone:	(716) 829-7263
Fax:	(716) 299-2177
Website:	www.pepconsultingservices.com
Email:	mbdefazio@roadrunner.com

Upper Management:	Ms. Mary Beth DeFazio, President
	mbdefazio@adelphia.net


Additional Information
Date Established:	January, 1996

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