Sterling Research Group, Inc.

Meeting and exceeding customer expectations transforms an organization. You progress from a transactional relationship with your customers to an emotional one. Sterling is about turning insight into action, answering a question before it is posed and hitting a home run before the pitch is thrown. We are a team of professionals committed to renewing and revolutionizing client-customer relationships through leading-edge research technology. Our passionate, dedicated staff is dedicated to delivering results that exceed the extraordinary.

Your customers have more choices than ever. To get their attention, and earn their loyalty, you have to know what they expect and value. Assumptions aren’t good enough. You need real answers based on timely and relevant facts. And don’t forget your employees. If they’re not happy, your customers won’t be either. Market research solutions from Sterling Research give you an inside view of what customers and employees really want, backed by the data you need to consistently exceed their expectations.

This is Sterling Research Group. This is where your transformation begins.

Products and Services

Advertising, Marketing and Sales > Marketing > Market Research and Development
Provides large scale continuous customer satisfaction research tracking and analysis to the gaming, lodging, and entertainment industries.
Advertising, Marketing and Sales > Marketing > Consulting

Advertising, Marketing and Sales > Marketing > Other


Headquarters
111 Second Avenue NE Suite 800 St. Petersburg, Florida 33701

Toll Free:	(800) 866-2403
Phone:	(727) 866-2400
Fax:	(727) 867-4129
Website:	www.sterlingresearchgroup.com
Email:	info@sterlingresearchgroup.com

Upper Management:	Ms. Jill Alt, Director of Information Technology
	jalt@sterlingresearchgroup.com
	Ms. Jamie Faulkner, Chief Operating Officer
	jfaulkner@sterlingresearchgroup.com
	Dr. William Haueisen, Founder
	bhaueisen@sterlingresearchgroup.com
	Mrs. Amy Johnson, Director of Operations
	ajohnson@sterlingresearchgroup.com
	Mrs. Leslie Martin, Director of Client Services
	lmartin@sterlingresearchgroup.com
Sales:	Mrs. Iris Williams, Senior Business Development Manager
	iwilliams@sterlingresearchgroup.com


Additional Information
Date Established:	1987

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