WhiteSand Gaming LLC is a leading global gaming services firm providing casino and resort management as well as consulting services to a substantial and diversified client base that includes gaming corporations, regulatory agencies, tribal governments, lotteries, racetracks, and resort hotels. Founded in 2001, the firm is headquartered in Las Vegas and maintains an office in Atlantic City. Our team consists of experienced professionals having both executive level operational experience with some of the top gaming companies, and extensive consulting experience as practice leaders for several of the Big Four consulting firms.
> Casino Management
WhiteSand Gaming provides casino management services to corporations and tribal governments for both short and long term engagements. Our casino experience includes domestic and international properties of all sizes, and includes development of new properties as well as turn-around services for existing facilities.
> Consulting Services
WhiteSand provides consulting services to a wide variety of gaming and hospitality clients globally. Our services support our client’s needs in technology, operations, and strategy during start-up and development, expansion, acquisition, down-sizing, and casino pre-opening.
Products and Services
IT and Telecommunications > MIS > Consulting > Technology Consulting Services
WhiteSand Gaming provides technology consulting services built upon our experience working with world-class IT organizations in the gaming and hospitality industries. The role of technology in gaming continues to expand and requires specialized resources and an intimate knowledge of gaming resort operations. WhiteSand provides technology solutions and consulting services that augment and add depth to their current capabilities saving them time and money.
Advertising, Marketing and Sales > Marketing > Market Research > Marketing Research
WhiteSand professionals have been involved in designing and executing research for a diverse clientele in many industries, including gaming, hospitality, travel and tourism, technology, automotive, pharmaceuticals, consumer products, and consulting. This work has ranged from highly unique, custom projects to the development of “off the shelf” research solutions that are implemented by companies seeking affordable marketing information. WhiteSand has executed research that includes discrete choice modeling, customer segmentation, controlled experiments, attitude and usage measurement, advertising awareness and impact measurement. After conducting and compiling extensive research, WhiteSand has developed successful program development and marketing programs.
Examples of our studies include:
Competitive market assessments/market studies
Market potential estimates for new products
Customer satisfaction measurement
Marketing strategy development
Product concept testing
Marketing communications evaluations
New slot game design
Marketing loyalty card programs
Administration and Finance > Finance & Accounting > Feasibility Studies > Competitive Analysis & Research
Feasibility/Market Demand Studies and Financial Projections – After conducting and compiling extensive research, WhiteSand has developed detailed studies to determine the feasibility of new projects and expansion efforts, the impact on existing operations, and return on investment. These studies consider macro and micro economic factors, customer demographics, regional trends, future plans, current or proposed litigation, competition, project size, capacity and many other factors in representing a comprehensive report. As part of these efforts, WhiteSand also created, updated and validated financial projections for casinos and various support operations including casino, hotel, food & beverage, retail, entertainment, golf, spa, and other amenities. These reports were often used in securing financial commitments from public and private investors.
Advertising, Marketing and Sales > Marketing > Internet > eMarketing
The Internet has become the most cost effective marketing tool available to casino hotels. The use of email campaigns and websites has lowered marketing costs to a fraction of traditional direct marketing efforts. However, in order to attract customers and prospects to your website, and obtain a high response rate from email campaigns, you must have an effective eMarketing capability.
WhiteSand Consulting can work with you to assess your current capabilities and develop recommendations to strengthen your approach, execution and analysis of your eMarketing efforts. WhiteSand’s eMarketing Assessment would include the following components:
Administration and Finance > Management > Consulting > WhiteSand Solutions – A Focus on Key Functional Areas
WhiteSand groups solutions into three major categories with corresponding solution sets within each one, namely:
Our approach to “Inside Out” Business Solutions is to consider the strategy, operations and technology component of each solution. Realizing that in many cases, one or more of these solution areas may overlap into other solution areas, WhiteSand has created a unique approach to providing consulting services: We consider the impact of the assignment on other key functional areas, helping to keep sight of the “big picture”. Guided by a formal methodology, WhiteSand creates solutions that may touch on all three components while considering the impact on other solution areas.
Information Technology Assessments
Software Package Selections
Organizational Structures Development and Salary Level Reviews
Market Demand, Financial Projections and Feasibility Studies
Technology Strategy and Planning
Operations Reviews (Casino, Marketing, Food & Beverage, Hotel, Call Center, Help Desk)
Policies and Procedures Reviews and Development
Training Reviews and Assessments