Akwesasne Mohawk Casino Resort signs deal with Agilysys

20 August 2015

(PRESS RELEASE) -- Agilysys, Inc., a leading global provider of next-generation hospitality software solutions and services, today announced that Akwesasne Mohawk Casino Resort in Hogansburg, NY, has selected the InfoGenesis POS system and the rGuest Pay payment gateway solution to streamline operations, enhance guest service and provide secure credit card payment.

The 150-room casino hotel, which includes four restaurants, a lounge and gift shop, wanted fully integrated point-of-sale and payment gateway solutions that would optimize food and beverage service and secure sensitive cardholder data. The Agilysys solutions met the property's criteria, with state-of-the-art features and functionality that will help the property boost efficiency while reducing the risks associated with credit card acceptance.

"The decision to partner with Agilysys was a easy one for me," said Toby TenEyck, director of food and beverage at Akwesasne Mohawk Casino Resort. "The functions of the InfoGenesis POS system are much more intuitive than those of the competition, and the rGuest Pay solution is purpose-built for the complex merchant environments prevalent in the hospitality industry. I had also worked with Agilysys at a previous property to transition from another vendor, and the entire process was very smooth and organized. Most importantly, the support Agilysys provides is exceptional. The company responds immediately to questions and requests and truly acts as a partner in helping to streamline processes."

InfoGenesis is a comprehensive point-of-sale system that combines an easy-to-use terminal and tablet touchscreen application with industry-leading offline capabilities and enterprise-quality configuration and reporting functionality. Designed for multi-unit and complex operations, InfoGenesis features real-time reporting, support for packages and prix fixe menus, and multi-language capabilities that drive service flexibility and increase operational efficiency. The system easily manages any combination of food, beverage and retail service, and integrates with other Agilysys next-generation solutions as well as a wide variety of third-party providers. InfoGenesis POS is available as an on-premise or Software-as-a-Service (SaaS) solution.

rGuest Pay is the Agilysys payment gateway solution that enables complete and secure payment processing. It leverages one of the only offerings that includes: validated Point-to-Point Encryption (P2PE), which reduces the potential for malicious hacking and fraud; a Payment Information Proxy (PIP) that secures data arriving via e-commerce interfaces; robust tokenization, which eliminates storage of cardholder data; and a full range of fixed and mobile EMV-ready payment devices that ensure compliance with new card security regulations.

"Guest confidence is often created or destroyed at the point of sale, so it's critical to implement technology that not only increases efficiency but also enhances the guest experience," said Jim Walker, vice president of sales and marketing at Agilysys. "The InfoGenesis POS, which is one of the most versatile point-of-sale systems on the market, will enable Akwesasne Mohawk Casino Resort to optimize food and beverage delivery, capitalize on revenue opportunities and enhance guest service. And, with unparalleled security as a core requirement for rGuest Pay, the property can also be assured that guest data is secure and protected at all times."

Located in New York's scenic North Country, Akwesasne Mohawk Casino Resort features 150 guest rooms, four restaurants, a full-service spa and state-of-the-art meeting facilities. The property also includes a 130,000-square-foot casino with more than 1,800 slot and video games, 30 table games, a lounge and gift shop. Akwesasne Mohawk Casino Resort is owned and managed by the Saint Regis Mohawk Tribe.

Related Links
Agilysys NV LLC Gaming Vendor Information
Akwesasne Mohawk Casino Resort Details

Featured Vendors
Slot Machines Unlimited
Dable Advisory & Consulting Services
Slot Machines Unlimited
Exporter of IGT, Williams, AVP, Trimline, Aristocrat, Konami, Bally, & parts over 20 yrs experience
Dable Advisory & Consulting Services
Advisory & consulting services services for Indigenous entrepreneurs, businesses & organizations
Casino Schedule Ease
Casino City Press
Casino Schedule Ease
Full Featured & customizable for the complex scheduling needs of table games & other casino depts
Casino City Press
A leading publisher and distributor of casino and gaming business data and market research reports.
Regulatory Management Counselors, PC
Shenzhen ZhengYuanTai Technology Co., Ltd.
Regulatory Management Counselors, PC
Over 45 years of experience serving the legal and regulatory needs of casino industry clients
Shenzhen ZhengYuanTai Technology Co., Ltd.
14 years experienced gaming display manufacturer: open frame, curved, and halo monitors
Indian Gaming Association's Mid-Year Conference & Expo
Talisman Group Creators of EZ Baccarat
Indian Gaming Association's Mid-Year Conference & Expo
The perfect combination of learning, networking & sharing ideas on today's hottest topics in gaming
Talisman Group Creators of EZ Baccarat
With over 800 tables in 150+ casinos, EZ Baccarat is the number one brand in baccarat.
Imagine This
Global Gaming Expo (G2E)
Imagine This
Imagine This #1 Source for Player Gifts. Over $50 million in stock ready to ship! Let us serve you!
Global Gaming Expo (G2E)
The largest gathering of global, commercial and tribal gaming professionals in North America.
Betson Imperial Parts & Service
AmericanChecked
Betson Imperial Parts & Service
Your one stop shop for all your gaming and OEM needs!
AmericanChecked
Background checks for the gaming industry with key & non-key packages & fingerprinting solutions
Players Pal
TribalHub
Players Pal
Revolutionize the way you connect with your casino players with the Players Pal mobile app
TribalHub
25th Annual TribalNet Conference Sept 16-19, 2024 Westgate Las Vegas
Oklahoma Indian Gaming Association (OIGA) Conference
Rymax Marketing Services, Inc.
Oklahoma Indian Gaming Association (OIGA) Conference
The biggest little show in Indian gaming! Save the date: August 12-14, 2024 Oklahoma City
Rymax Marketing Services, Inc.
Leader in creating award winning player & employee loyalty programs & events proven to increase ROI
Texas Slots & Gaming
Sunkist Graphics, Inc.
Texas Slots & Gaming
Wholesale gaming reimagined. Texas Slots & Gaming is your sustainable gaming partner.
Sunkist Graphics, Inc.
Specializing in the creation of best-of-breed gaming graphics - slot glass, sign faces, and more
Top One Tech Limited
Top One Tech Limited
Global Touch solution partner of choice, 10+ years OEM manufacturing, 100,000+ units application


Your Guide to 14,960 Gaming Industry Suppliers