Gaming Laboratories International welcomes Client Service Representative

20 April 2017

(PRESS RELEASE) -- Gaming Laboratories International recently welcomed a new addition to the U.S.-based Client Services team: Patrick Cottingham. In order to keep pace with increasing industry demand while providing the best customer service possible, the addition of another Client Service Representative was critical for the company.

In his current role as a Client Service Representative, Cottingham provides service and consultation to several key gaming and lottery suppliers.

GLI's Senior Director of Client Services Patrick Moore said, "We are pleased to welcome Patrick to the team as he will help us in our relentless pursuit of world-class customer service for which GLI is known. Patrick is a strong addition to our team, especially since he has prior gaming industry experience in Information Technology, testing and gaming operations. This experience will allow Patrick to become an important resource for GLI's client base. GLI is never standing still in its goal to provide an unmatched customer experience, and I believe Patrick will be an important part of providing the level of service and expertise GLI's clients have come to expect from us."

Cottingham joined GLI in 2015 as a Test Engineer and was primarily tasked with the testing and certification of electronic gaming devices. He also worked closely with GLI's test automation group, where he helped to design and implement advanced test automation processes.

Prior to GLI, Cottingham worked as a Computer Networking Specialist at USANG. After that, he worked for South Point Casino as a Slot Attendant, and then, a Department Supervisor for Loss Prevention. Ultimately, he became a Security Officer.

Cottingham holds an Associates of Science degree in Electrical Engineering Technology from ITT Technical Institute.

Related Links

Featured Vendors
Betson Imperial Parts & Service
Slot Machines Unlimited
Betson Imperial Parts & Service
You one stop shop for all your gaming and OEM needs!
Slot Machines Unlimited
Exporter of IGT, Williams, AVP, Trimline, Aristocrat, Konami, Bally, & parts over 20 yrs experience
Bar Maid Corporation
Castle Merchandising Inc
Bar Maid Corporation
Clean and dry thousands of chips, dice and tiles per hour with the high-speed CHIP CHAMPION machine!
Castle Merchandising Inc
Brand Name Products for your Player Rewards and Loyalty Programs
Casino Essentials
Casino Network
Casino Essentials
The Ultimate Online Training Platform for the Casino Industry
Casino Network
20+ years experience selling refurbished slot machines, parts & glass for all major brands
Slot-Tickets Worldwide
Casino Schedule Ease
Slot-Tickets Worldwide
Slot-Tickets® Worldwide, The Original and Still the Best.
Casino Schedule Ease
Get a 90-Day Free Trial of 100% contactless, customizable table game & full casino scheduling
Gaming Tickets, Inc.
Broadband Hospitality
Gaming Tickets, Inc.
35 years in the gaming industry - premium quality slot tickets, lottery tickets on time under budget
Broadband Hospitality
Improve these critical guest-facing amenities: In-room TV, Wi-Fi, Mobile App. Priced right. All here
Casino City Press
Rymax Marketing Services, Inc.
Casino City Press
A leading publisher and distributor of casino and gaming business data and market research reports.
Rymax Marketing Services, Inc.
Leader in creating award winning player & employee loyalty programs & events proven to increase ROI
RSA Executive Search
Breathe Easy with Smokefree Casinos- a project of the American Nonsmokers’ Rights Foundation
RSA Executive Search
A Boutique Search firm specializing in the Recruitment of Hospitality and Gaming Entrepreneurs
Breathe Easy with Smokefree Casinos- a project of the American Nonsmokers’ Rights Foundation
Breathe easier during COVID-19. We can help you reopen smokefree for everyone’s health.
TribalHub
TribalHub
22nd Annual TribalNet Conference & Tradeshow Nov 8-11, 2021 Gaylord Texan Resort, Grapevine TX


Your Guide to 15,635 Gaming Industry Suppliers