MGM Resorts announces COVID-19 case at The Mirage

12 March 2020

(PRESS RELEASE) -- MGM Resorts International today informed guests and employees that the Southern Nevada Health District has confirmed a case of the 2019 coronavirus (COVID-19) involving a guest at The Mirage. The Company released the following statement:

"We were informed that an individual from New York who was a guest at The Mirage and an attendee of the Women of Power Summit from 5-8 March has tested positive for coronavirus. Upon learning of the individual's symptoms, Mirage staff worked in coordination with the state health district to implement MGM Resorts' health and safety protocol.

Professional cleaners with expertise in this area are deep cleaning and sanitizing the individual's room, as outlined in the Company's health and safety procedures and in accordance with CDC guidelines for eliminating the presence of the virus. Access to the room remains restricted as it undergoes this comprehensive cleaning and disinfectant process.

In addition to its pre-existing high standards of cleanliness, maintenance and sanitation at its properties, MGM Resorts in recent weeks implemented temporary enhanced cleaning procedures with a heavy emphasis on public areas.

We are currently coordinating with the Southern Nevada Health District to notify guests and employees who may have had close prolonged contact with the individual and are directing our employees to follow all self-quarantine requests.

We wish the individual well and offer our support in her recovery. The health and safety of our guests and employees is our highest priority, and we will continue implementing the health and safety steps we've taken to prepare for potential health and safety risks and combat the impact of this virus."

Information on MGM Resorts' health and safety protocols:

MGM Resorts has maintained close coordination with health officials since the virus first became known and proactively communicates CDC prevention guidelines with guests and employees. The company has taken several steps to plan for potential health and safety risks, including investing time and resources to ensure its properties are prepared for the potential impacts of the coronavirus.

In addition to its pre-existing high standards of cleanliness, maintenance and sanitation at its properties, MGM Resorts in recent weeks implemented temporary enhanced cleaning procedures and protocols. They include:
  • Placing hand sanitizer dispensing stations in high-traffic, visible areas such as entrances, exits, elevator landings, and hotel lobbies.
  • Increasing the frequency of disinfectant procedures, with focus on:
  • Faucets and toilet flush levers
  • Doorknobs and locks
  • Entrance and exit doors and door handles
  • Handrails
  • Slot machines handles and armrests
  • Elevator buttons
  • Light switches

Related Links
MGM Resorts International Gaming Vendor Information

Featured Vendors
Casino City Press
Imagine This
Casino City Press
A leading publisher and distributor of casino and gaming business data and market research reports.
Imagine This
Imagine This #1 Source for Player Gifts. Over $50 million in stock ready to ship! Let us serve you!
Texas Slots & Gaming
REDW Business & Financial Resources, LLC
Texas Slots & Gaming
Wholesale gaming reimagined. Texas Slots & Gaming is your sustainable gaming partner.
REDW Business & Financial Resources, LLC
Improve Your Odds of Success: Trust in REDW’s Tribal Casino Operations & Audit Experts!
Concept 3, LLC
Casino Schedule Ease
Concept 3, LLC
Custom Creations, Unmatched Value – Elevating Brands with Quality & Savings Since 2004
Casino Schedule Ease
Full Featured & customizable for the complex scheduling needs of table games & other casino depts
Slot Machines Unlimited
Rymax Marketing Services, Inc.
Slot Machines Unlimited
Exporter of IGT, Williams, AVP, Trimline, Aristocrat, Konami, Bally, & parts over 20 yrs experience
Rymax Marketing Services, Inc.
Leader in creating award winning player & employee loyalty programs & events proven to increase ROI
Players Pal
TribalHub
Players Pal
Revolutionize the way you connect with your casino players with the Players Pal mobile app
TribalHub
26th Annual TribalNet Conference Sept 15-18, 2025 at Grand Sierra Resort and Casino in Reno, Nevada
Regulatory Management Counselors, PC
Betson Imperial Parts & Service
Regulatory Management Counselors, PC
Over 45 years of experience serving the legal and regulatory needs of casino industry clients
Betson Imperial Parts & Service
Your one stop shop for all your gaming and OEM needs!
Indian Gaming Tradeshow & Convention
Casino Network
Indian Gaming Tradeshow & Convention
Indian Gaming Tradeshow & Convention - the premier event for the Inian Gaming Industry.
Casino Network
20+ years experience selling refurbished slot machines, parts & glass for all major brands
Prezzee
Sunkist Graphics, Inc.
Prezzee
Prezzee provides digital gift cards from top brands to reward loyal guests and employees.
Sunkist Graphics, Inc.
Specializing in the creation of best-of-breed gaming graphics - slot glass, sign faces, and more
Oklahoma Indian Gaming Association (OIGA) Conference
Oklahoma Indian Gaming Association (OIGA) Conference
The biggest little show in Indian gaming! Save the date: July 14-16, 2025 Oklahoma City


Your Guide to 14,952 Gaming Industry Suppliers