Pendum, NTR pair up

27 March 2007

WESTMONT, Illinois – (PRESS RELEASE) -- Pendum(SM), Inc., the nation's largest independent provider of ATM maintenance and armored service, today announced an ongoing partnership with NRT Technology Corp. to provide nationwide service to NRT's line of multi-function kiosks for the gaming industry. The pairing of NRT hardware with Pendum's broad service capabilities creates an enhanced value proposition for casinos and other establishments seeking to maximize gaming activity and transaction revenue.

NRT's revolutionary QuickJack Plus system allows gaming patrons to perform several tasks at a single user-friendly kiosk. Each QuickJack Plus unit is a fully functional ATM, giving patrons convenient access to their cash. The kiosk also has the capability to redeem slot machine tickets for cash, perform "bill breaking" (exchanging large bills for smaller ones), and even exchange foreign currencies. Furthermore, QuickJack Plus can be programmed to interact seamlessly with a casino's "player points" or loyalty program. It was named the "Most Innovative Gaming Product" of 2003, and most major casinos in the United States already feature the QuickJack system.

As a strategic partner to NRT, Pendum is responsible for second-line hardware maintenance on QuickJack machines in nearly every U.S. market. "We serve our customers well by not only doing good work ourselves, but by choosing to work with best-in-class partners whom we can trust with our most critical assets," said Ray Deffner, NRT Executive Vice President. "Pendum's national service footprint and deep technical expertise will help maximize the uptime of QuickJack machines and allow casinos to extract even more value from their hardware."

NRT's QuickJack Plus presents casinos with a significant opportunity for return on investment. The self-serve kiosk reduces patrons' reliance on casino cashiers, which translates to several specific benefits. First, it limits the time patrons must stand in line to visit the cashier, which improves the level of customer satisfaction and loyalty. Second, it allows patrons to access cash and return to gaming activities faster, which may result in increased gaming revenue for the casino. Finally, fewer transactions at the cashier's cage may allow casinos to reduce cash-counting errors and reduce overhead through employee attrition.

Due to the gaming industry's 24-hour operation and QuickJack's ease of use, the kiosks typically process an extremely high level of transactions compared to traditional ATMs in non-gaming environments. This fact accentuated NRT's need to partner with a highly skilled and responsive service provider.

"The always-open nature of the casino environment demands that NRT machines stay available to customers at all times, and we embrace the challenge," said Fred Wich, vice chairman of Pendum. "As we continue to expand our presence in the gaming industry, we're proud to partner with a first-class company such as NRT."

NRT's strategic excellence has earned it a reputation as a leader in the gaming industry and in the business community in general. The company was named one of "Canada's 50 Best Managed Companies" in 2006, and NRT president John Dominelli received one of Ernst & Young's prestigious "Entrepreneur of the Year" awards in 2005.


Related Links
NRT Technology Corp. Gaming Vendor Information

Featured Vendors
Slot Machines Unlimited
Imagine This
Slot Machines Unlimited
Exporter of IGT, Williams, AVP, Trimline, Aristocrat, Konami, Bally, & parts over 20 yrs experience
Imagine This
Imagine This #1 Source for Player Gifts. Over $50 million in stock ready to ship! Let us serve you!
Oklahoma Indian Gaming Association (OIGA) Conference
Casino City Press
Oklahoma Indian Gaming Association (OIGA) Conference
The biggest little show in Indian gaming! Save the date: July 14-16, 2025 Tulsa, Oklahoma
Casino City Press
A leading publisher and distributor of casino and gaming business data and market research reports.
Texas Slots & Gaming
Shenzhen ZhengYuanTai Technology Co., Ltd.
Texas Slots & Gaming
Wholesale gaming reimagined. Texas Slots & Gaming is your sustainable gaming partner.
Shenzhen ZhengYuanTai Technology Co., Ltd.
14 years experienced gaming display manufacturer: open frame, curved, and halo monitors
Casino Schedule Ease
Regulatory Management Counselors, PC
Casino Schedule Ease
Full Featured & customizable for the complex scheduling needs of table games & other casino depts
Regulatory Management Counselors, PC
Over 45 years of experience serving the legal and regulatory needs of casino industry clients
Players Pal
Casino Network
Players Pal
Revolutionize the way you connect with your casino players with the Players Pal mobile app
Casino Network
20+ years experience selling refurbished slot machines, parts & glass for all major brands
TribalHub
Betson Imperial Parts & Service
TribalHub
26th Annual TribalNet Conference Sept 15-18, 2025 at Grand Sierra Resort and Casino in Reno, Nevada
Betson Imperial Parts & Service
Your one stop shop for all your gaming and OEM needs!
REDW Business & Financial Resources, LLC
Sunkist Graphics, Inc.
REDW Business & Financial Resources, LLC
Improve Your Odds of Success: Trust in REDW’s Tribal Casino Operations & Audit Experts!
Sunkist Graphics, Inc.
Specializing in the creation of best-of-breed gaming graphics - slot glass, sign faces, and more
Rymax Marketing Services, Inc.
Rymax Marketing Services, Inc.
Leader in creating award winning player & employee loyalty programs & events proven to increase ROI


Your Guide to 14,932 Gaming Industry Suppliers