General Touch Co., Ltd.

General Touch has been a leading touch solutions provider in the global marketplace for more than 20 years. By putting the customer’s interest first, GT consistently offers exceptional customer experience and satisfaction through its wide variety of touch technologies and solutions including All-in-One touch systems.
Products and Services
Audio/Visual, Electrical and Signage > Displays > Monitors, Open Frame > Open Frame Touchmonitor
GeneralTouch’s open-frame LCD touchmonitors offers a cost-effective touch solution for systems integrators and OEMs, and facilitates those applications in retail, self-service and gaming or amusement markets. The open-frame LCD touchmonitors features a brilliant wide viewing angle panel which will instantly grab and hold the users’ attention, whether they are checking out retail goods with a self-service kiosk or playing in a casino or arcade. As the whole enclosure is designed and manufactured to GeneralTouch's specifications, these open-frame monitors have a long-lasting product cycle life that brings continuity throughout the important phases of a project or an OEM customer design. It also features a unique dustproof or watertight sealing, making it an ideal choice for public and outdoor use.
Audio/Visual, Electrical and Signage > Displays > Monitors, Open Frame > Open-frame Rear-Mount Touchmonitor
GeneralTouch’s Open-frame LCD touchmonitors are designed for easy integration into kiosks, legal gaming and amusement applications where compact displays are required. They have a long-lasting cycle because the mechanical parts are designed by GeneralTouch, and the panel improvements do not bring external changes. When design space is limited, the RTL series slim profile and optional mounting options are ideal choice. The RTL series touchmonitors feature dustproof and waterproof sealed touchscreen & plastic bezel assembly design. Features Slim profile with unique narrow borders Long lasting product cycle: Mechanical parts controlled in house by GeneralTouch so that future upgrades do not bring external size changes Multiple mounting options includeing Open-frame and VESA mounting Supplied with GeneralTouch’s unique SAW touch screens Fast Touch response time Supplied with Serial or USB touch interface Multilingual and detachable On Screen Display (OSD)
Audio/Visual, Electrical and Signage > Displays > Monitors > Desktop Touchmonitor
GeneralTouch’s LCD desktop touchmonitors are developed to offer the touch solutions for VARs and system integrations. Focused on the fast-changing retail POS and hospitality markets, they provide reliable, durable operation. They have a long-lasting cycle because the mechanical parts are designed by GeneralTouch, and the LCD panel improvements do not bring external changes. The DTL features pure glass surface acoustic wave technology, for the ultimate in optical quality for retail and hospitality applications.
Audio/Visual, Electrical and Signage > Displays > Touchscreens > VisiTouch
This type of surface acoustic wave technology uses normal vertical corners on the glass touchscreen to mount transducers. The result is to significantly lower the signal attenuation. and the cables are also fixed on the vertical edges of the touchscreen
Audio/Visual, Electrical and Signage > Displays > Touchscreens > DustPro
Dustproof Touchscreens are specially designed to make SAW touchscreen integration easier and to completely prevent dust from accumulating in areas that can affect SAW touchscreen performance. 1.Minibezel protects transducers: The transducers are completely hidden and protected inside the dustproof metal frame eliminating risk of damage during integration. 2.Minibezel provides a flat and consistent mechanical profile: The metal minibezel provides a flat sealed surface that is consistent over long periods of time,reducing the costs for design and sealing. 3.Longer life and lower maintenance: The reflectors of the touchpanel are sealed inside the metal frame to keep dust out and reduce the frequency and cost of maintenance required to remove dust from the reflectors. 4.Easy and quick installation: Use simple screw-in brackets to install the touchscreen, or attach to the display with double-sided adhesive gaskets. With the KioskTouch version, installation is even easier with screw holes already integrated into the minibezel. 5.Tested: All GeneralTouch dustproof touchscreens have been tested to meet relevant approved standards including ball-drop, dustproofing, vibration, UL, FCC and CE. 6.Dustproof minibezels combine with SafeTouch of screens: Dustproof minibezels with SafeTouch of screens (6mm tempered glass) are available. The product sizes range from 8.4" to 18.1" (LCD and flat CRT) touchscreens.
Audio/Visual, Electrical and Signage > Displays > Touchscreens > SafeTouch
This type of touchscreen uses tempered glass,which provides excellent impact performance and strength several times that of ordinary glass.Even if a touchscreen is broken, the fragments are safe with no sharp edges. This type of touchscreen should be used in public environments where vandalism is a concern or in unsupervised or industrial environments. 1. With tempered, 6mm thickness glass, these touchscreens can withstand the impact of a 1000g steel ball, dropped from a height of 1 meter,in accordance with Trial Standard Number GB/T9963-1998. 2. With a tempered, 4mm-thickness-glass, these touchscreens can withstand the impact of a 500g steel ball, dropped from a height of 1.3 meters,in accordance with Trial Standard Number 60950©IEC 1999
Audio/Visual, Electrical and Signage > Displays > Touchscreens > Anti-Glare
Anti-Glare Series Touchscreens, newly developed by GeneralTouch, possess the following features: 1. Using specialized materials, this series of products greatly reduces the light reflected to the eyes from the surface of the touchscreen to protect your eyes and increase the clarity of the display. 2. This series of products are typically designed for outdoor or strong-light environments application. 3. All models of our products can be designed with anti-glare function, according to specific requirements. The scale of anti-glare is also adjustable by the costumer requirement
Audio/Visual, Electrical and Signage > Displays > Touchscreens > WaterPro
WaterPro Touchscreen construction is the same as the dustproof Touchscreens except the waterproof agglutinant existed in the inner side of the minibezel. This special design is effectual to increase the waterproof ability ,and the water resistant feature of the products is compliant with IEC IP65 standards .WaterPro touchscreens are typically designed for outdoor and industrial control applications
Headquarters
No.6 Keyuan South Road
High-tech Zone
Chengdu City, Sichuan 610041
China
 
Phone: +86 288-5124 120
Fax: +86 288-5124 115
Website: www.generaltouch.com
Email: info@generaltouch.com
 
Upper Management:  Mr. Kimson Tan, COO
kimson.tan@generaltouch.com
Sales:  Mr. Andrew Cheang, Sales Manager, North & South America
andrew-cheang@generaltouch.com
Mr. Lee, Sales Manager, Korea,Japan,Taiwan
lijidong@generaltouch.com
Mr. Le Chang, Overseas Sales Director
changle@generaltouch.com
Mr. Mike Leary, Sales Manager, Europe
mike.leary@generaltouch.com
Mr. Music Cai, Sales Manager, India, South Aisa, Middle East
caiyingjie@generaltouch.com
Ms. Emily Gu, Europe
guxiangyun@generaltouch.com
Mr. Sam Luo, South America, Mexico
luoyuyisam@generaltouch.com
Mr. Ryan Yang, North America
yanghaibing@generaltouch.com
Marketing:  Mr. Roy Yin, Marketing Director
yhch@generaltouch.com
General Touch European Office
Physical Address:  Mailing Address:
105 Caling Croft
New Ash Green, Kent, England DA38PZ
United Kingdom
 105 Caling Croft
 New Ash Green, Kent, England
 United Kingdom
Phone: (626) 359-3412
Fax: (626) 359-3464
Phone: (0)7960-234246
Website: www.generaltouch.uk
Email: mike.leary@generaltouch.com
 
Sales:  Mr. Mike Leary, European Business Director
mike.leary@generaltouch.com
Additional Information
Date Established: September, 2000
Tradeshow Attendance
Global Gaming Expo (G2E) 2010
16 Nov 2010 - 18 Nov 2010
Booth 641

Global Gaming Expo (G2E) 2009
17 Nov 2009 - 19 Nov 2009
Booth 359

Global Gaming Expo (G2E) 2008
18 Nov 2008 - 20 Nov 2008
Booth 3212

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