IMS - International Merchant Services, Inc.

International Merchant Services, Inc. provides increased ATM approvals, fast turnaround of funds and the best reporting in the industry. Known for our service, processing, and integrity.
Products and Services
Cash/Chips/Money/Cards > ATM & Credit Cards > ATM Products and Services > About IMS
IMS is one of the largest independent deployers of ATMs in the United States. Our expertise and experience allows us to handle all aspects of ATM placement—sales, location, and installation. We also manage all distribution, location, and processing agreements. We are the company that merchants and dealers are approaching after they have conducted business with inferior programs often seen in the marketplace and on the Internet. We are the company that customers rely on for consistently dependable equipment, reliable service, and the most efficient processing and accounting available. IMS has chosen to partner with only companies who are the most technologically advanced and of the highest quality to perform our ATM transaction processing. As a result, IMS boasts a record of virtually no down time (less than .02%). We deliver significantly more approved customer transactions than the competition. This, of course, results in more money being dispensed and more cash being spent at the customer’s location.
Cash/Chips/Money/Cards > ATM & Credit Cards > Cash Advance Systems > Credit / Debit Card Advance
IMS provides credit and debit card advance products to meet all of a casino's needs. Products available on multiple platforms utilizing cage applications, all in one with the ATM and as a separate stand alone kiosk.
Cash/Chips/Money/Cards > Cash Handling > Currency Handling Equipment > Bill breaking, TITO redemption, player card redemption, etc.
IMS provides equipment such as G&D's Caion (Casino all in one) product to provide bill breaking, tito and player card redemption, ATM and credit card advance. In addion we provide kiosks that can advertise, offer up restaurant menus, player card promotion, issuance and more.
Cash/Chips/Money/Cards > ATM & Credit Cards > Other > Check cashing, check verification, check guarantee and check processing
IMS provides a full suite of check management products for the gaming environment all bundled into our PC cage application. This includes Visa POS check processing along with check cashing and verification.
Cash/Chips/Money/Cards > ATM & Credit Cards > ATM Repair > ATM Maintenance & Repair
You know how it is - when a cardholder needs money, they need it now. If the ATM they are using is too slow or experiencing problems, they’ll find one that works –somewhere else. You need an ATM repair company you—and your customers—can rely on. That’s why we offer the IMS Service Program. It guarantees dependability with an extended warranty for the lifetime of our processing agreement. Why We’re a Leading ATM Repair Company Not only do we repair the ATM if it breaks down, but we repair it quickly. Our ATM maintenance policy is that if a part is malfunctioning, we remove the part and replace it with one that we know is working correctly. We then send the malfunctioning part back to our corporate maintenance department to be either repaired or refurbished. Each of our ATM machine service field engineers are thoroughly trained on the ATM. Their vehicles are stocked with parts so they can get your ATM repaired and back in service right away. Periodically, our ATM machine service staff does preventative maintenance, which includes: software upgrades that insure your ATM to be in top-notch working condition. That way, we can spot problems before they happen and your machine can stay up and running.
Cash/Chips/Money/Cards > ATM & Credit Cards > ATM Products and Services > Processing
Processing is the most important element of a successful ATM program. It is the processing that gets the customer's transaction approved. More approved transactions means more cash spent in your business. It is all about consistently connecting your ATM customers to their bank accounts. With our unique method of processing, we deliver 8-10% more approved withdrawals than any other company in America. More dispenced cash to the floor means more profit.
Cash/Chips/Money/Cards > ATM & Credit Cards > ATM Products and Services > Cash Management
To ensure dependability in high volume locations, we provided turnkey cash loading services. There's no question that when a Casino opts for the "do it yourself' method of cash loading an ATM, it increases both profitability and dependability. However, where desired, IMS provides complete turnkey management and cash vaulting services. We settle 100% of the cash dispenced the same day so there is no float. Day Close figures that match your bank deposits are posted, password protected, On-Line nightly.
Headquarters
1441 Airport Freeway
Suite 100
Euless, Texas 76040
 
Toll Free: (800) 769-2826
Phone: (817) 868-1810
Fax: (817) 868-1931
Website: www.atm24.com
Email: Sales@atm24.com
 
Upper Management:  Mr. Neil Johnson, President and Chief Executive Officer
neil.johnson@atm24.com
Sales:  Mr. Kevin McNatt, Director of Sales
kevin.mcnatt@atm24.com

Marketing:  Mr. Stephen Johnson, Director of Design and Graphics
stephen.johnson@atm24.com

Finance:  Mrs. Kathleen Mora, Controller
kathleen.mora@atm24.com
Other:  Mr. Jonathan Johnson, Vice President
jonathan.johnson@atm24.com
Additional Information
Date Established: January, 1992
Tradeshow Attendance
NIGA Indian Gaming 2010 Tradeshow and Convention
6 Apr 2010 - 9 Apr 2010
Booth 845

Global Gaming Expo (G2E) 2009
17 Nov 2009 - 19 Nov 2009
Booth 2676

NIGA Indian Gaming 2009 Tradeshow and Convention
14 Apr 2009 - 16 Apr 2009
Booth 530

Global Gaming Expo (G2E) 2008
18 Nov 2008 - 20 Nov 2008
Booth 3767

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