Delivering a legendary customer experience is the sustainable competitive advantage needed to compete in the crowded casino marketplace. Signature Worldwide offers programs to maintain your edge. We go beyond training to include measurement, evaluation and real-world ROI.

The Casino Edge™ series focuses on legendary customer service skills and inspires employees to consistently exceed expectations — turning customers into loyal fans. This series includes proactive service, dealing with challenging people and problem solving.

Customer Experience Edge™ teaches employees to view their roles from the customer’s perspective. It is a cross-functional, company-wide program that teaches employees how to build customer loyalty.

Administration and Finance > Management > Training

Headquarters
5115 Parkcenter Avenue Dublin, Ohio 43017
Toll Free:	(800) 398-0518
Phone:	(614) 766-5101
Fax:	(614) 766-9419
Website:	www.signatureworldwide.com
Email:	Johnely@signatureworldwide.com
Sales:	Mr. Phill Eisenberg, Sales Manager Casino Industries
	phillipeisenberg@signatureworldwide.com
Marketing:	Mr. John Ely, Senior Vice President of Marketing
	johnely@signatureworldwide.com

Additional Information
Date Established:	January, 1986