Uniphore

Be the defining conversational AI and automation platform to realize the value of every enterprise conversation. Conversations are happening all around us in different forms. But many conversations are not actually being heard. We’re working to fix that. We are evolving conversations with the trifecta of voice AI, computer vision, and tonal emotion. With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet.

Products and Services

Administration and Finance > Human Resources > Customer Service > Jacada WorkSpace, Jacada Fusion
Jacada® WorkSpace is a unified desktop for customer service representatives that provides a single point of access to all the mission-critical applications and call center tools required by the agent to effectively complete a customer interaction. Jacada® Fusion is a process optimization platform that simplifies the contact center agent's interaction with business systems by automating and optimizing work processes, even processes that flow across disparate business systems. In order to access and interact with any and all application types, the platform employs a "non-invasive" approach to interface with different desktop applications. As a result the agent's process workflow can be collapsed without any replacement or modification of existing business applications.


Headquarters
1001 Page Mill Road Building 4, Suite 100-B Palo Alto, California 94304

Toll Free:	(888) 997-3294
Website:	www.uniphore.com
Facebook:	facebook.com/uniphore
Twitter:	x.com/uniphore
Email:	support@uniphore.com

Casino Vendor Tweets (Powered By Twitter)

uniphore @uniphore

Enterprise AI requires trust, governance and predictable outcomes. Will Lu explains why combining LLMs with symbolic reasoning helps organizations improve control, reduce variability and scale AI with confidence. https://t.co/3TCx9iGwIO

28 Jul 2026

uniphore @uniphore

At AMD Advancing AI 2026, Uniphore made the case for fine-tuned SLMs over frontier models for enterprise workloads. 85% lower token consumption. 4x throughput. 85% lower TCO. The numbers speak for themselves. https://t.co/IIyyxokRXv

28 Jul 2026

uniphore @uniphore

RT Grace Gong: Frank Petterson, Uniphore CTPO on Enterprise AI and Product Leadership x.com/i/broadcasts/1…

27 Jul 2026

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