VeCommerce Ltd

VeCommerce Limited is a global leader in the provision of voice self-service and speaker verification solutions.

VeCommerce has been a pioneer in the industry since 1997, and is a recognised market leader. It was one of the first organisations in the world to recognise the business benefits of voice self-service solutions utilising speech recognition and speaker verification technology. Early market entry and continued innovation have led the company to be one of the most experienced application developers and solution providers in the industry.

The VeCommerce voice self-service solutions eliminate the long hold times experienced by callers waiting to speak to an available call centre agent. They also increase the caller’s satisfaction by removing their need to struggle with confusing push button menus. The solutions utilise the latest in speech recognition and communications technology to ‘understand’ the caller and allow them to simply say what they want, in the same way that they would speak to a call centre agent.

VeCommerce clients around the world include: AAPT, Suncorp, Bet Direct, ASX Perpetual, Pizza Hut, NSW's Motor Accidents Authority, Magna Entertainment Corporation, TelstraClear, Westpac Bank, New Zealand's Ministry of Social Development, etc

VeBet, our award winning voice enabled wagering solution, is already being used by such market leaders as Ladbrokes, MEC and Tabcorp.

Products and Services

Gaming Equipment and Supplies > Pari-mutuel > Wagering > VeBet
VeBet is a natural language speech recognition system that allows account holders to place wagers over the telephone without the need to speak to a call center operator.
Gaming Equipment and Supplies > Other Gaming Equipment > Sports Book Software > VeBet
VeBet is a natural language speech recognition system that allows account holders to place wagers over the telephone without the need to speak to a call center operator.
Gaming Equipment and Supplies > Lottery > Other > VeBet
VeBet is a natural language speech recognition system that allows customers to purchase tickets over the telephone without the need to speak to a call center operator.
IT and Telecommunications > Telecommunications > Voice Systems > VeBet
VeBet is a natural language speech recognition system that allows account holders to place wagers over the telephone without the need to speak to a call center operator.


Headquarters
2 Apollo Place Lane Cove, New South Wales 2066 Australia

Phone:	+61 2 9428 9555
Fax:	+61 2 9428 9589
Website:	www.vecommerce.com
Email:	info@vecommerce.com

Upper Management:	Mr. Paul Magee, Managing Director
	paul.magee@vecommerce.com
Sales:	Mr. Alan Alcock, General Manager Sales
	alan.alcock@vecommerce.com.au
Marketing:	Mrs. Louise Cordaiy, General Manager Marketing
	louise.cordaiy@vecommerce.com.au

VeCommerce, Inc.
Suite One 531 King Street Littleton, Massachusetts MA 01460

Phone:	(978) 486-3225
Fax:	(978) 486-3243
Email:	info@vecommerce.com

Upper Management:	Mr. Paul Hallett, Vice President, North America
	paul.hallett@vecommerce.com


Additional Information
Date Established:	June, 1997

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